MAYA 2025 Integration issues

#1 · 19. September 2024, 15:07

Hi there,

I recently installed Maya 2025 and tried to add it to my DCC apps. It ran without any errors and then have the Prism shelf visible.
However when I first clicked it I had PySide2 issues, and resolved them by uninstalling/reinstalling Prism.

Now I get prompted this error :

I however don't have a userSetup.py file in my prefs, and checked my previous Maya installs (2022 & 2023) and did not have that script either.

Any idea how I could have the integration function on Maya 2025?

Thanks in advance!

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#2 · 20. September 2024, 17:03

Hello @gbeccucci

check if there are any errors in your Maya output window as described here:

https://prism-pipeline.com/docs/latest/plugins/Maya/#i-see-the-prism-shelf-but-get-a-warning-when-i-try-to-open-the-project-browser

#3 · 2. October 2024, 16:27

Hi Richard,

Thanks for your reply, I have been through this page and noticed there aren't any userSetup.py file in my Maya folder as described by the page. I checked my 2022 and 2023 folders and there weren't any userSetup.py file either in the Maya preferences folders.

I have tried the following :

remove all maya plugins
install Maya fresh & add Prism integration again
add the 3 lines of codes to the maya.env file
delete Prism altogether and reinstall it

Nothing seems to work, and I always get the same error as above, doesn't matter which window I try to open.

Any idea what I could try next?

Cheers!

#4 · 2. October 2024, 16:35

Hello @gbeccucci

check if there are any errors at the top of your Maya output window (Windows -> Output Window).