Prismtray suddenly started hanging on startup, reinstall doesn't fix

#1 · 25. November 2022, 11:13

Windows 10 install, Prism working flawlessly for over a year on this machine, suddenly as of yesterday Prismtray hangs on startup, visible in taskmanager but no tray icon. Any DCC app with a Prism integration also hangs unless I rename the c:\prism folder.

As far as I know the only thing newly installed was a skype update. I disabled my eset anitvirus, no effect.

Several clean installs, reboots, nothing works. Same problem persists.

Any guidance on how to troubleshoot this etc would be welcomed, can't work right now till this is resolved

@richardf

#2 · 25. November 2022, 12:43

You can try to delete the preferences at C:\Users\username\Documents\Prism. Maybe it got corrupted.