PreviewError in save with comment

#1 · 27. January 2021, 10:54

Hello Richard,

One of our artist had a small error popping while trying to save a preview, here is a screenshot attached.

Cheers!

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#2 · 27. January 2021, 22:24

I assume that's caused by the same reason, which makes your UIs have this incorrect gradient. Something is messing up the initialisation of Prism when you launch Houdini.

Can you check that there are no deprecated Prism files in your Houdini preferences? There should only be a single Prism.json in the packages folder. Older Prism versions had code in \python2.7libs\pythonrc.py or in \scripts\456.py, which could cause problems if it's still there.

#3 · 29. January 2021, 8:59

Hello Richard,

I looked at pythonrc.py and 456.py, nothing on my side. I only have a Prism.json in packages and that's it.

Any idea?

#4 · 29. January 2021, 19:29

Not really. The easiest would be to find a time to check it with remote control directly on your workstation.