Licensing#

2026-03-02

12 min read

Plans#

You can find an overview of the available plans and purchase licenses here.
The same installer is used for all plans and can be downloaded from here.

Free#

What is included in the Free Plan?

The Free version includes the Prism core application and the following plugins: Free

For a detailed overview of what is included in the Free Plan, please refer to Details and Features.

Community Support

Questions can be directed to the community on the Discord server.

License

The Free version of Prism Pipeline 2 is open source and licensed under the LGPL v3 license.

This version can be used for free in commercial and non-commercial projects.

Plus#

What is included in the Plus Plan?

Prism Plus includes everything in the Free version, as well as providing access to more plugins: Plus

In addition, Prism Plus adds options to configure Prism "State Defaults" and to manage "State Presets" in the State Manager and via the Project Settings.

For a detailed overview of what is included in the Plus Plan, please refer to Details and Features.

Technical Support

This plan comes with technical support via email and Discord.

Hint

The installer for Prism Plus is the same as for the Free plan. The additional plugins can be downloaded in the Prism Hub.

Pro#

What is included in the Pro Plan?

Prism Pro includes everything included in the Prism Plus plan.

In addition, the Pro plan grants early access to new features and plugins before they become available to other users.

This plans also provides access to offline licensing.

For a detailed overview of what is included in the Pro Plan, please refer to Details and Features.

Priority Support

This plan provides the fastest support response times and comes with video call and remote login support.

Hint

The installer for Prism Pro is the same as for the Free and Plus plan.

Educational#

What is included in Educational?

We offer discounted licenses for universities and educational use.

Contact

Please contact us for details.

Non-Commercial#

What is included in Non-Commercial?

We love to support Non-Commercial projects with discounts on a case by case basis.

Contact

Please contact us for details.

Other Services#

What is included in Other Services?

Besides the licenses we also offer customized training as well as custom TD support agreements.

These agreements can be designed to your needs, but usually include complete support during your project from the initial setup, troubleshooting and optimization of your scenefiles up to custom feature development.

Contact

Please contact us for details.

Purchasing Licenses#

Licenses can purchased on the Plans Page of the Prism website.
Choose between a Prism Plus and Prism Pro plan.
For both plans monthly and annual licenses are available.
Hint

It is possible to purchase annual licenses together with monthly licenses.

To do this, you need to go through the checkout on the plans page a second time to start a second subscription with a different payment interval.

Note

You cannot have Plus and Pro licenses at the same time, but you can use Prism Free licenses in combination with your Plus or Pro licenses.

License Count#

Change License Count#

Increase or decrease the amount of your licenses at any time during your subscription.
In the Prism User Account on the website, go to My Subscriptions and click on the Manage Subscriptions button.
This will bring up a page were you can manage your subscriptions, payment details and invoices.
Click on Update Subscription and change the number of licenses to your desired amount.

Increase License Count#

Increasing the license count will charge you immediately the costs for the remaining days of the additional licenses until the next renewal date of your subscription.
You will see a breakdown of the calculation and all costs before you confirm the change.

Decrease License Count#

Decreasing the license count will calculate the unused time of the removed licenses and calculate how much you already paid for these time.
The unused amount will be added as credit to your Prism account and will automatically be applied for your next payments.

License Management#

Prism licenses are connected to your Prism Account and managed by an online licensing system.
Hint

One Prism account can purchase and manage multiple Prism licenses.

Each studio/team should use one Prism account and all users in the team will acquire a license from the same Prism account.

First Launch#

When you launch Prism for the first time, you will be asked to login with your Prism account.
After logging in with your Prism account or an Access Token, Prism will use one available license from your Prism account.
Hint

You can login with the same Prism account on multiple computers as long as there are licenses available in your account.

Network Connection#

For acquiring and validating the license, an internet connection is required.
Prism grants you a 6 hours grace period in which you can use Prism even if the network connection is temporarily not available.
For permanent offline usage please see here.

License Usage#

Prism will require a license for every workstation it is used on.
Hint

If multiple users use the same workstation one after the other, only one license will be required.

Hint

It is possible to log out and release a license, which can then be used on a different workstation.

Manage Licenses#

To see how many licenses are available in your Prism User Account or to manage your license usage, go to the My Subscriptions page:
[MySubscriptions - Licenses]
Alternatively, licenses can be checked in the Prism Settings via the Prism Desktop app:
Prism User Settings > General > Manage Licenses
A new window shows available licences and displays which workstation is currently using a licence:
[Prism - Licenses]
Hint

Any "consumer" (license user) can be logged out.

Hint

If you have multiple license types available, you can acquire a different license type via the context menu (right-click).

Using Access Tokens#

Access tokens provide a way to login into Prism without a username and password.
This is the recommended way to share licenses from a Prism account across a studio.
The access token can be used to log in on other computer using a license from the account who generated the access token.
By sharing this access token with team members, you can give them access to licenses connected to your Prism account, without sharing the account password.

Users who logged in using an access token do not have permissions to view and manage the account licenses and access tokens.
An access token is an automatically generated token consisting of letters and numbers.

Generating Access Tokens#

To generate a new access token go to the My Subscriptions page:
[MySubscriptions - Access Tokens]
Alternatively, access tokens can be generated in the Prism Settings via the Prism Desktop app:
Prism User Settings > General > Manage Licenses
In the "Access Tokens" tab you can create and remove access tokens for your Prism account:
[Prism - Access Tokens]

Login with an Access Token#

To log in using an access token, click the "Change Login Method" button (1) in the Prism login window and select "Login with access token".
[Prism - Change Login Method]

License File#

A license file can be used to specify license information for one or multiple workstations and to skip the manual login in the login dialog.
This can be useful when automating the setup of workstations like on a renderfarm.
To use a license file set the environment variable PRISM_LICENSE_FILE to a json filepath, where you want to save the license file. For example C:/files/prism_licenses.json.
This file doesn't need to exist yet.
There are two ways how to add content to the license file.
The easier way is to launch Prism with the PRISM_LICENSE_FILE environment variable defined.
Prism will then create the file if it doesn't exist and add it's mac address to it.
The other option is to manually add the mac addresses of your workstations to the json file.

The structure of the license file looks like this:

{
    "auto_add_workstations": false,
    "default": {
        "access_token": "",
        "preferred_license": "Plus"
    },
    "workstations": {
        "F2:C9:AB:0A:7A:29": {
            "name": "WS-001",
            "access_token": "",
            "preferred_license": "Plus"
        },
        "FB:97:23:4D:6D:55": {
            "name": "WS-002",
            "access_token": "",
            "preferred_license": "Free"
        }
    }
}
You can edit the file in a text editor and fill out the access_token field for the workstation.
To generate an access token see here.
You can also specify an access_token under the default key.
It will be used by workstations, which don't have an access_token assigned under the workstations key.
Only access tokens can be used in license files at this point.
Usernames and passwords are not supported because of security considerations as the license file is not encrypted.
auto_add_workstations can be set to true to add workstations automatically to the list of workstations, when they are accessing the license file. This option is available since v2.0.7. In previous versions it was the default behavior, that workstations were added to the file automatically.
If you are using offline licensing you can specify an activation_code in place of the access_token.
The preferred_license key can be used to let workstations acquire a specific license type if a license of that type is available.

Offline Licensing#

The offline licensing is available in the Prism Pro plan.
After purchasing Pro licenses please contact us to get access to a specific offline installer.

Frequently Asked Questions#

Plans#

Which licensing plans are available for Prism Pipeline?

Prism Pipeline offers several licensing plans to suit different needs:

  • Free: Open source (LGPL v3) with core plugins like Maya, Houdini, Blender, etc.

  • Plus: Includes everything in Free plus additional plugins like USD, Unreal Engine, Kitsu, Shotgrid, Ftrack etc. and technical support.

  • Pro: Everything in Plus with early access to new features, offline licensing and prioritized support.

For enterprise, educational and non-commercial use, please check the FAQ further down on this page.

Which plugins are included in each plan?

Free Plan includes: 3ds Max, After Effects, Blender, Cinema 4D, Deadline, Houdini, Maya, Nuke, Photoshop, PureRef.

Plus Plan includes: Everything in Free, plus FTrack, Kitsu, Launcher, Libraries, Media Extension, Open RV, Project Management, Resolve, Shotgrid, Studio, Substance Painter, Unreal Engine, USD and ZBrush.

Plus Plan includes: Everything in Plus, plus early access for plugins like the Execution Graph.

How can I change my plan?

You can switch between Plus and Pro plans in your customer portal.

To change to the Free plan, you can cancel your Plus/Pro plan.

To switch from Free to Plus or Pro, please use the checkout on the Plans page.

Can I mix plans within the same company?

You can use Free and Plus licenses together in the same company.

You can also use Free and Pro licenses together.

You cannot use Plus and Pro licenses together in the same company or in the same team.

Do you offer custom development and support plans?

Yes we offer to develop features specifically for your needs for a fixed one-time price.

We also offer monthly support plans in which we handle setup, troubleshooting and development for you for a fixed monthly price.

Please contact us for a quote.

Do you offer plans for enterprise users?

Yes we offer custom plans for enterprise users with specific requirements for licensing, security and support.

Please contact us for more details.

Do you offer plans for students and universities?

Yes we offer educational licenses for students and universities for 30 EUR per year.

Educational licenses are only available annually and not monthly.

Please contact us directly to purchase educational licenses.

Do you offer plans for non-commercial use?

In some cases we offer discount or even free licenses for non-commercial projects.

The decision is made on a case by case basis.

Please contact us with your project details to inquire about available options for your project.

Do you offer no-gui licenses?

We offer one free no-gui license for each Plus or Pro license in your account.

More no-gui licenses can be purchased as needed.

Please contact us to get no-gui licenses assigned to your account.

No-gui licenses can be used on renderfarms if Prism Plus or Pro features are required to complete a no-gui job.

Do you offer discounts?

We offer discounts for users in less developed countries.

We also offer discounts during specific events during the year.

Please check the website and subscribe to our newsletter to get notified about available discounts.

Does every person in my team need to subscribe to a plan individually?

No, one person can purchase multiple licenses in one Prism Account.

Typically one company would use only one Prism account to purchase all their licenses.

This simplifies payments and license management.

How are multiple users managed in one account?

The licenses for all users in your team are linked to a single Prism account.

You can create an Access Token in your account and share it with your team so that they can use the licenses in your account.

Although Access Tokens are recommended, your team members can also login with your Prism Account in the Prism Desktop application to access the licenses.

Even though all team members use licenses from the same Prism account, their username in Prism can be changed individually to identify which person worked on which files.

How can I cancel my plan?

You can cancel your plan in the Customer Portal.

The licenses will remain available until the end of the current payment cycle.

Licenses#

How can I change the amount of licenses?

In your Customer Portal you can update your subscriptions and increase or decrease the amount of licenses.

The new license quantity will be applied immediately.

Do I need one license per user or per workstation?

One license is required for each workstation, which uses Prism simultaneously.

If multiple users are using one workstation after each other, only one license is required.

A user can logout of Prism on one workstation to release the license, so that another workstation can use it.

Alternatively licenses can be released on My Subscription page on the website.

What happens with my already paid money when I reduce the number of licenses?

The payment system will calculate exactly how much time of your reduced licenses was already used and applies the remaining time as credit to your account.

This credit will be used automatically for your future invoices before charging your payment method.

For example: If you pay 360 EUR for 2 annual Plus licenses and after 6 months you reduce the license count to 1, then 90 EUR will be applied as credit to your account. (1 reduced license -> 180 EUR * 50% -> 6 months = 90 EUR)

When do I need to pay when increasing the number of licenses?

When increasing the amount of licenses, your payment method will be charged immediately (if you have credits in your account, your credits will be used first).

The renewal date of your subscription doesn't change.

The amount, which will be charged will be calculated based on the percentage of time until the next renewal date.

For example: When you purchase 1 annual license for 180 EUR and after 6 months your increase your license count to 2, then you will be charged 90 EUR for the 6 months until the next renewal date. After 6 months both annual licenses will renew together for 360 EUR.

You will see a detailed breakdown of the costs before you confirm the increased license count.

Can I assign a license to a user?

You can create an Access Token in the My Subscription page and assign 1 of your licenses to it.

Then you can send that Access Token to your user and repeat the process for your other users.

What is an Access Token?

An Access Token is a specific kind of code, which can be used to login in the Prism Desktop App and use a license from your Prism account, without using your account username and password.

This is the recommended way to share licenses in a company or team.

How can I create an Access Token?

You can create new Access Tokens in the My Subscriptions page on the website.

You can limit the licenses, which can be acquired with an Access Token.

There is no limit on how many Access Tokens you can create.

How can I login with an Access Token?

In your Prism Desktop app the Login window will open when you open Prism for the first time.

Later on you can access it through the Prism User Settings.

In the Login window click on "Change log in method" and select "Login with access token".

How can I automate the licensing for my users?

To avoid that users need to login manually follow these steps:

  • Create an Access Token.

  • Create a license file and put the Access Token in it.

  • Set the environment variable PRISM_LICENSE_FILE to the filepath so that Prism will find the license file

Then Prism will acquire automatically the assigned license without prompting the user to login manually.

Is an internet connection required?

By default Prism uses an online license server, which requires an internet connection.

There is a 6 hours grace period in which you can continue using Prism even if your connection is not available.

Are there permanent offline licenses?

Prism Pro offers permanent offline licensing.

A specific Prism offline version can be downloaded and license keys can activate the license on specific workstations.

Contact the support after purchasing Prism Pro licenses to get access to the offline Prism version.

Payments#

Which payment methods do you accept?

We accept a variety of payment methods including credit cards, debit cards, Paypal and SEPA direct debit.

For larger payments we also accept direct bank transfers. Please contact us if you want to use bank transfer.

Is the payment processed safely?

We are using Stripe as our payment processor, which is one of the worlds biggest payment processors and which follows the highest security standards.

We are not storing any payment information or transaction details ourselves.

Can I switch between monthly and annual payments?

Yes you can update your subscription in the Customer Portal and switch there between monthly and annual at any time.

Can I have monthly and annual licenses at the same time?

Yes, you can have one monthly and one annual subscription of either the Plus or Pro plan. In each of both subscriptions you can have one or more licenses.

To change the quantity of your existing subscription please use the Customer Portal.

Where can I get an invoice?

You can find an invoice of all your past purchases in your Customer Portal.

Can I get a refund?

Yes, we offer full refunds for 30 days after the first payment in your Prism account.

Please refer to our refund policy for more details.