Licensing#
2026-03-02
12 min read
Plans#
Free#
What is included in the Free Plan?
The Free version includes the Prism core application and the following plugins: Free
For a detailed overview of what is included in the Free Plan, please refer to Details and Features.
Community Support
Questions can be directed to the community on the Discord server.
License
The Free version of Prism Pipeline 2 is open source and licensed under the LGPL v3 license.
This version can be used for free in commercial and non-commercial projects.
Plus#
What is included in the Plus Plan?
Prism Plus includes everything in the Free version, as well as providing access to more plugins: Plus
In addition, Prism Plus adds options to configure Prism "State Defaults" and to manage "State Presets" in the State Manager and via the Project Settings.
For a detailed overview of what is included in the Plus Plan, please refer to Details and Features.
Technical Support
This plan comes with technical support via email and Discord.
Hint
The installer for Prism Plus is the same as for the Free plan. The additional plugins can be downloaded in the Prism Hub.
Pro#
What is included in the Pro Plan?
Prism Pro includes everything included in the Prism Plus plan.
In addition, the Pro plan grants early access to new features and plugins before they become available to other users.
This plans also provides access to offline licensing.
For a detailed overview of what is included in the Pro Plan, please refer to Details and Features.
Priority Support
This plan provides the fastest support response times and comes with video call and remote login support.
Hint
The installer for Prism Pro is the same as for the Free and Plus plan.
Educational#
What is included in Educational?
We offer discounted licenses for universities and educational use.
Contact
Please contact us for details.
Non-Commercial#
What is included in Non-Commercial?
We love to support Non-Commercial projects with discounts on a case by case basis.
Contact
Please contact us for details.
Other Services#
What is included in Other Services?
Besides the licenses we also offer customized training as well as custom TD support agreements.
These agreements can be designed to your needs, but usually include complete support during your project from the initial setup, troubleshooting and optimization of your scenefiles up to custom feature development.
Contact
Please contact us for details.
Purchasing Licenses#
Hint
It is possible to purchase annual licenses together with monthly licenses.
To do this, you need to go through the checkout on the plans page a second time to start a second subscription with a different payment interval.
Note
You cannot have Plus and Pro licenses at the same time, but you can use Prism Free licenses in combination with your Plus or Pro licenses.
License Count#
Change License Count#
Manage Subscriptions button.Update Subscription and change the number of licenses to your desired amount.Increase License Count#
Decrease License Count#
License Management#
Hint
One Prism account can purchase and manage multiple Prism licenses.
Each studio/team should use one Prism account and all users in the team will acquire a license from the same Prism account.
First Launch#
Hint
You can login with the same Prism account on multiple computers as long as there are licenses available in your account.
Network Connection#
License Usage#
Hint
If multiple users use the same workstation one after the other, only one license will be required.
Hint
It is possible to log out and release a license, which can then be used on a different workstation.
Manage Licenses#
![[MySubscriptions - Licenses]](../../_static/general/Licensing/Licensing_MySubscriptions_Licenses.png)
Prism User Settings > General > Manage Licenses
Hint
Any "consumer" (license user) can be logged out.
Hint
If you have multiple license types available, you can acquire a different license type via the context menu (right-click).
Using Access Tokens#
Generating Access Tokens#
![[MySubscriptions - Access Tokens]](../../_static/general/Licensing/Licensing_MySubscription_AccessTokens.png)
Prism User Settings > General > Manage Licenses![[Prism - Access Tokens]](../../_static/general/Licensing/Licensing_Prism_AccessTokens.png)
Login with an Access Token#
![[Prism - Change Login Method]](../../_static/general/Licensing/Licensing_Prism_ChangeLoginMethod.png)
License File#
PRISM_LICENSE_FILE to a json filepath, where you want to save the license file. For example C:/files/prism_licenses.json.PRISM_LICENSE_FILE environment variable defined.The structure of the license file looks like this:
{
"auto_add_workstations": false,
"default": {
"access_token": "",
"preferred_license": "Plus"
},
"workstations": {
"F2:C9:AB:0A:7A:29": {
"name": "WS-001",
"access_token": "",
"preferred_license": "Plus"
},
"FB:97:23:4D:6D:55": {
"name": "WS-002",
"access_token": "",
"preferred_license": "Free"
}
}
}
access_token field for the workstation.access_token under the default key.access_token assigned under the workstations key.auto_add_workstations can be set to true to add workstations automatically to the list of workstations, when they are accessing the license file. This option is available since v2.0.7. In previous versions it was the default behavior, that workstations were added to the file automatically.activation_code in place of the access_token.preferred_license key can be used to let workstations acquire a specific license type if a license of that type is available.Offline Licensing#
Frequently Asked Questions#
Plans#
Which licensing plans are available for Prism Pipeline?
Prism Pipeline offers several licensing plans to suit different needs:
Free: Open source (LGPL v3) with core plugins like Maya, Houdini, Blender, etc.
Plus: Includes everything in Free plus additional plugins like USD, Unreal Engine, Kitsu, Shotgrid, Ftrack etc. and technical support.
Pro: Everything in Plus with early access to new features, offline licensing and prioritized support.
For enterprise, educational and non-commercial use, please check the FAQ further down on this page.
Which plugins are included in each plan?
Free Plan includes: 3ds Max, After Effects, Blender, Cinema 4D, Deadline, Houdini, Maya, Nuke, Photoshop, PureRef.
Plus Plan includes: Everything in Free, plus FTrack, Kitsu, Launcher, Libraries, Media Extension, Open RV, Project Management, Resolve, Shotgrid, Studio, Substance Painter, Unreal Engine, USD and ZBrush.
Plus Plan includes: Everything in Plus, plus early access for plugins like the Execution Graph.
How can I change my plan?
You can switch between Plus and Pro plans in your customer portal.
To change to the Free plan, you can cancel your Plus/Pro plan.
To switch from Free to Plus or Pro, please use the checkout on the Plans page.
Can I mix plans within the same company?
You can use Free and Plus licenses together in the same company.
You can also use Free and Pro licenses together.
You cannot use Plus and Pro licenses together in the same company or in the same team.
Do you offer custom development and support plans?
Yes we offer to develop features specifically for your needs for a fixed one-time price.
We also offer monthly support plans in which we handle setup, troubleshooting and development for you for a fixed monthly price.
Please contact us for a quote.
Do you offer plans for enterprise users?
Yes we offer custom plans for enterprise users with specific requirements for licensing, security and support.
Please contact us for more details.
Do you offer plans for students and universities?
Yes we offer educational licenses for students and universities for 30 EUR per year.
Educational licenses are only available annually and not monthly.
Please contact us directly to purchase educational licenses.
Do you offer plans for non-commercial use?
In some cases we offer discount or even free licenses for non-commercial projects.
The decision is made on a case by case basis.
Please contact us with your project details to inquire about available options for your project.
Do you offer no-gui licenses?
We offer one free no-gui license for each Plus or Pro license in your account.
More no-gui licenses can be purchased as needed.
Please contact us to get no-gui licenses assigned to your account.
No-gui licenses can be used on renderfarms if Prism Plus or Pro features are required to complete a no-gui job.
Do you offer discounts?
We offer discounts for users in less developed countries.
We also offer discounts during specific events during the year.
Please check the website and subscribe to our newsletter to get notified about available discounts.
Does every person in my team need to subscribe to a plan individually?
No, one person can purchase multiple licenses in one Prism Account.
Typically one company would use only one Prism account to purchase all their licenses.
This simplifies payments and license management.
How are multiple users managed in one account?
The licenses for all users in your team are linked to a single Prism account.
You can create an Access Token in your account and share it with your team so that they can use the licenses in your account.
Although Access Tokens are recommended, your team members can also login with your Prism Account in the Prism Desktop application to access the licenses.
Even though all team members use licenses from the same Prism account, their username in Prism can be changed individually to identify which person worked on which files.
How can I cancel my plan?
You can cancel your plan in the Customer Portal.
The licenses will remain available until the end of the current payment cycle.
Licenses#
How can I change the amount of licenses?
In your Customer Portal you can update your subscriptions and increase or decrease the amount of licenses.
The new license quantity will be applied immediately.
Do I need one license per user or per workstation?
One license is required for each workstation, which uses Prism simultaneously.
If multiple users are using one workstation after each other, only one license is required.
A user can logout of Prism on one workstation to release the license, so that another workstation can use it.
Alternatively licenses can be released on My Subscription page on the website.
What happens with my already paid money when I reduce the number of licenses?
The payment system will calculate exactly how much time of your reduced licenses was already used and applies the remaining time as credit to your account.
This credit will be used automatically for your future invoices before charging your payment method.
For example: If you pay 360 EUR for 2 annual Plus licenses and after 6 months you reduce the license count to 1, then 90 EUR will be applied as credit to your account. (1 reduced license -> 180 EUR * 50% -> 6 months = 90 EUR)
When do I need to pay when increasing the number of licenses?
When increasing the amount of licenses, your payment method will be charged immediately (if you have credits in your account, your credits will be used first).
The renewal date of your subscription doesn't change.
The amount, which will be charged will be calculated based on the percentage of time until the next renewal date.
For example: When you purchase 1 annual license for 180 EUR and after 6 months your increase your license count to 2, then you will be charged 90 EUR for the 6 months until the next renewal date. After 6 months both annual licenses will renew together for 360 EUR.
You will see a detailed breakdown of the costs before you confirm the increased license count.
Can I assign a license to a user?
You can create an Access Token in the My Subscription page and assign 1 of your licenses to it.
Then you can send that Access Token to your user and repeat the process for your other users.
What is an Access Token?
An Access Token is a specific kind of code, which can be used to login in the Prism Desktop App and use a license from your Prism account, without using your account username and password.
This is the recommended way to share licenses in a company or team.
How can I create an Access Token?
You can create new Access Tokens in the My Subscriptions page on the website.
You can limit the licenses, which can be acquired with an Access Token.
There is no limit on how many Access Tokens you can create.
How can I login with an Access Token?
In your Prism Desktop app the Login window will open when you open Prism for the first time.
Later on you can access it through the Prism User Settings.
In the Login window click on "Change log in method" and select "Login with access token".
How can I automate the licensing for my users?
To avoid that users need to login manually follow these steps:
Create an Access Token.
Create a license file and put the Access Token in it.
Set the environment variable PRISM_LICENSE_FILE to the filepath so that Prism will find the license file
Then Prism will acquire automatically the assigned license without prompting the user to login manually.
Is an internet connection required?
By default Prism uses an online license server, which requires an internet connection.
There is a 6 hours grace period in which you can continue using Prism even if your connection is not available.
Are there permanent offline licenses?
Prism Pro offers permanent offline licensing.
A specific Prism offline version can be downloaded and license keys can activate the license on specific workstations.
Contact the support after purchasing Prism Pro licenses to get access to the offline Prism version.
Payments#
Which payment methods do you accept?
We accept a variety of payment methods including credit cards, debit cards, Paypal and SEPA direct debit.
For larger payments we also accept direct bank transfers. Please contact us if you want to use bank transfer.
Is the payment processed safely?
We are using Stripe as our payment processor, which is one of the worlds biggest payment processors and which follows the highest security standards.
We are not storing any payment information or transaction details ourselves.
Can I switch between monthly and annual payments?
Yes you can update your subscription in the Customer Portal and switch there between monthly and annual at any time.
Can I have monthly and annual licenses at the same time?
Yes, you can have one monthly and one annual subscription of either the Plus or Pro plan. In each of both subscriptions you can have one or more licenses.
To change the quantity of your existing subscription please use the Customer Portal.
Where can I get an invoice?
You can find an invoice of all your past purchases in your Customer Portal.
Can I get a refund?
Yes, we offer full refunds for 30 days after the first payment in your Prism account.
Please refer to our refund policy for more details.