Cant start Prism since updating to 1.3.0.75

#1 · 8. 4 月 2021, 11:17

Hi!

Unfortunately, Prism doesn't really work at all anymore since I've updated to the newest version yesterday. Once you start PrismTray.exe, there is no icon appearing in the toolbar, also I can't open any of the Prism UI windows. Something seems to be happening since in the Task Manager a Python Task with the Prism logo appears. Also, Maya, Houdini and other software packages won't open looking for an attribute called "AppData". I have included the Houdini Console screenshot below. I am still using Maya 2020 and Houdini 17.5. Since they still are using Python 2.7 and the newest Prism Version upgraded to Python 3. It's just a guess but maybe that has something to do with it?

I am looking forward to any clue helping me out :)! Really love the tool!

Cheers!

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#2 · 8. 4 月 2021, 11:43

Just have to try around enough. I solved it. Just deleted the Prism folder in documents, the on in C://Prism, as well as all integrations manually. Then reinstalled it. Seems to work now!